Specific Conditions for VPS (Virtual Private Servers)

Article 1: Purpose

These conditions are combined with the various conditions present on the Sapinet website.

Sapinet undertakes to maintain the technical and financial conditions of its VPS (Virtual Private Server) platforms.

Article 2: Provision

As part of the VPS services, Sapinet provides the Client with a service hosted on “host” servers maintained by Sapinet.

The Client’s VPS is installed on one of these “host” servers.

The Client’s VPS service is accessible to the client and users via the Internet.

Article 3: About the VPS

When the client orders their VPS, they confirm that they have the necessary knowledge to manage it.

Sapinet reserves the right to throttle the internet connection of various VPS for security reasons to maintain the stability of the “host” servers.

The client assumes full responsibility for their VPS (installation and use). Sapinet reserves the right to limit and restrict certain service functionalities without notice to ensure the security and performance of the “host” servers.

The bandwidth and traffic of the services are not limited; however, limits may be implemented.

Article 4: Host Obligations

Through these conditions, Sapinet commits to maintaining the “host” servers in good working order and keeping them up to date.

To maintain a reliable and efficient infrastructure, Sapinet reserves the right to interrupt services to perform maintenance, notifying the client by email.

Article 5: Client Obligations

The Client agrees to provide valid information, and Sapinet has the right to verify this information.

If the client uses third-party software while using the service, they agree to acquire all necessary licenses for their use.

Sapinet reserves the right to immediately suspend/terminate the client’s services temporarily or permanently when:

  • The client uses spamming techniques on internet networks
  • The client engages in intrusion or attempted intrusion activities from the VPS

In the above cases, reactivation fees may apply.

Article 6: Sapinet Responsibilities

Sapinet’s responsibility cannot be called into question in case of the client’s fault, negligence, or failure, in the event of an incident beyond Sapinet’s control, in case of illicit password disclosure or use, or misuse of the terminal by the client.

Sapinet’s responsibility cannot be called into question in case of partial or total destruction of transmitted or stored information.

Sapinet cannot be held responsible for data hosted on the client’s VPS.

Sapinet does not perform any backups of data stored on VPS.

Sapinet reserves the right to suspend the client’s service if it poses a danger to the proper functioning of the infrastructure.

Article 7: Confidentiality

Data stored on VPS remains confidential, and Sapinet commits to keeping it confidential.

However, under judicial requisition, Sapinet will be required to provide the requested information.

Article 8: Anti-DDoS Protection Conditions

Sapinet implements protection to safeguard its operational network during an attack.

As part of this protection, Sapinet reserves the right to temporarily interrupt the client’s service if it is attacked.

In both cases, Sapinet cannot be held responsible if an attack is not detected.

By ordering a virtual server on the Sapinet website, the client accepts these conditions.